Shipping & Returns
SHIPPING POLICY
All orders will be shipped within 2-3 business days after being placed. Once the item has been shipped you will be sent a confirmation email with a tracking number.
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You can expect your order 5-7 business days after receiving your confirmation email with your tracking number. Your order may arrive sooner depending on the shipping choice.
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SHIPPING COST
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All orders under $100 USD will have a flat rate shipping of $8 USD.
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Any order above $100 USD will have free shipping in the USD
Return Policy
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If you need to return an item or a full order please contact
infoadanfrano.co@gmail.com. A return address will be provided to you upon your return
request. Depending on the returned product(s), a shipping charge will be applied to
the order.
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All returns must be made within 14 days after receiving your order. All products
must be in their original packaging. Any products that have been opened, used, or
damaged will not be accepted.
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If your order is incorrect please contact infoadanfrano.co@gmail.com within 48 hours
of receiving your order.
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If you receive your order and any of the products are damaged please contact
infoadanfrano.co@gmail.com within 48 hours of receiving your order. Please include
pictures of the damaged items and return the damaged products
Return & Exchange Policy
address change:
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All orders will be shipped to the address provided at the time of the order being placed. If
you need to change the shipping address, please email infoadanfrano.co@gmail.com
within 24 hours of placing the order and providing a new address. If the order has already
been shipped, you will be charged the shipping fee of $8 USD again to ship to the
correct address.
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Refunds:
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All refunds will be made after receiving the returned items. Refunds will be
reimbursed directly to the credit card used to make the purchase. Please allow 5
business days for the refund to be made, once the reimbursement has been
processed a confirmation email will be sent to you.
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Canceling an order:
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You may cancel your order prior to it being shipped and we will refund the credit
card that was used to make the purchase. Once the order has been completed and
shipped you will need to contact infoadanfrano.co@gmail.com to submit a return.
Any order that is shipped back due to an invalid shipping address will be subject to
another shipping fee if the items need to be resent.
